Why Is Fire Restoration Different in Wildfire-Prone Regions?

Wildfire smoke is pervasive and can infiltrate homes far from the main burn zone through tiny openings. This results in a thin, oily layer of soot on every surface, including inside cabinets and ductwork. The smoke odor is often more pungent and complex due to burning vegetation and synthetic materials.

Cleaning this requires more than surface wiping. The pros use specialized techniques like thermal fogging or ozone treatment to neutralize odors. Your personal property and furniture may need off-site cleaning at a dedicated facility to be fully restored.

• Soot is acidic and can etch glass, metal, and appliances.
• Ash residues may contain hazardous particles from burned plastics and building materials.
• HVAC systems require thorough cleaning to prevent recirculating contaminants.
• Porous materials like upholstery can trap odors permanently if not treated properly.
• The process often involves cleaning the home's entire contents, not just the structure.

Filing a claim after a widespread wildfire involves different complexities. Your insurer may be handling thousands of claims simultaneously, which can cause delays. Documentation is even more crucial; you should photograph all damage, including exterior landscaping and outbuildings, before any cleanup starts.

Policies vary, and your insurer decides what is covered. Wildfire damage often triggers additional living expense coverage if your home is uninhabitable. It's wise to keep detailed records of all communications and expenses related to your displacement and the recovery process.

• Take extensive photos and video of all damage, inside and out.
• Keep receipts for any emergency repairs, lodging, meals, and supplies.
• Review your policy's coverage for debris removal and landscaping.
• Understand your deductible and how it applies to this type of disaster.
• Be prepared for the insurance adjuster's visit to be scheduled later than usual.